常见问题-学生帐户

关于学生账户的问题我应该联系谁？

You are welcome to call us during normal business hours of Monday-Friday from 8:00 a.m.-4:30 p.m. 如果有任何问题，请随时给我们发电子邮件。 Please see our names, contact information, and a bit about what areas we are responsible for on the 会计处概览页面.

谁负责处理威尼斯人平台的财务帐目？

At 威尼斯人平台, students are considered the primary parties responsible for managing their college financial affairs. In the past, the College may have assumed that students’ parents were the primary responsible parties. However, recent changes in federal privacy laws, coupled with an ever-increasing variety of parental/child relationships, have led the College to focus on the students when communicating issues regarding their college finances. This has proven to be the most effective way for the College to contact the party most interested in ensuring that financial issues do not impede academic progress.

根据联邦法律，学生可以将权力委托给父母或其他人吗？

是的。 A student may designate a parent or other individual as having authority to receive information from the college regarding financial or other matters. The student simply completes the 发布资料表格 and mails or delivers it to the Office of Records. This form will remain in force until revoked by the student. Without this form, the college may not legally discuss or provide information to anyone other than the student.

学生如何管理他/她在威尼斯人平台的个人财务账户？

关键是要学会使用Banner系统。 威尼斯人平台 utilizes an integrated college information system called Banner. The Banner system connects a number of information processes that are important to a student’s academic program at Covenant. 这些包括:

• 注册（课程表）
• 学生记录（成绩、成绩单和财务账户）
• 财政援助（财政援助申请，地位，奖励和其他信息）。

家长或学生会收到邮寄的结余账单吗？

不。 所有的信息都可以在网上获得（并且每天更新）。 The most effective way for students to manage their account is to access the balance due online. Your student can set you up as a proxy so that you can view their account 24/7. To avoid late payments, students should check their accounts after major changes to class schedules, board, or meal plans, or at least each month prior to the finance charge deadline. We also send out “e-bills” around mid-month, which automatically goes to the student’s Covenant email address. If the student wishes to add a relative or other party’s email address, that can be done in the Records office.

要查看您的活期账户余额，请点击下面的链接。
按需电子帐单申请

有时候父母真的是支付账单的人。 How will they get the information they need to pay the bill on a timely basis?

我们在月中左右通过电子邮件发出电子账单。 An electronic bill is available on demand by submitting 此网上表格 with the student’s Banner ID and the e-bill address on file. The system will generate a PDF file of the student account and will send it via e-mail. In addition to this method, a student can provide parents with a copy of these instructions and their Banner User ID and six-digit PIN. Parents can then access the student account directly in the Banner system on a regular basis or when new charges have been added that could affect the balance due.

What if neither the student nor the parents pay the balance due by the end of each month?

To encourage students and parents from delaying payments for classes and other services when due, the College charges a late payment fee of .792% per month on the unpaid balance as of 4:00 p.m. on the monthly deadline.

我的学生如何收到税务通知表格？

1098T forms and W2 forms are produced annually around the first of February, and these tax notification forms are mailed to the permanent address on file. After the student leaves Covenant, these forms are mailed to their permanent address in our system. While we cannot reprint a 1098T form, the information is available online on the student’s Banner account.

If I mail a check, when will it be deposited at the bank and posted to the student account?

We do not hold checks in our office – on the day we receive a check in the mail or in our office, we take it to the bank, and post the payment amount to the student account. Please check the student’s Banner account after 4:30 p.m. each day to see the charges and payments posted during that day.

用电汇付款要收费吗？

是的，电汇要收18美元。

你如何支付州预付学费计划，如佛罗里达州，阿拉巴马州等？

After the first week of classes, we bill these tuition plans for the appropriate students with a listing of the credit hours they are enrolled in. In order for us to do this, the student MUST have added the state tuition plan to their “Privacy Release form” in the Records office. Since there is always a delay between when we bill these states and when we receive the payments, we remove the finance charges relative to the amount of tuition being received from one of these plans.

我学生的账单什么时候到期？

我们不要求你在学期开始时预付学费。 You are welcome to take the entire semester to pay off the account, however, please keep in mind that you will be billed a finance charge of 0.792%（四月9.5%） on the last business day of each month on any unpaid balance. All balances must be paid before registering for the next semester – for example, a fall tuition balance must be paid before the student arrives in the spring for the next semester.

为什么我学生的账户被冻结了？

We put a hold on the student accounts that prevents them from registering, viewing grades, or requesting transcripts, until the prior semester is paid off in full.

为什么我的学生账户上看不到入学押金？

Your student is required to pay an enrollment deposit each academic year before March 15 in order to pre-register for the next semester. Once you pay the deposit, it is not visible on the student’s Banner account until fall semester charges are posted in early August.

我的学生如何获得学生就业的报酬？

If your student was awarded an employment contract or Federal 工作研究, paychecks go directly to the student's bank account via direct deposit. Student paychecks are issued bi-weekly. 有关直接存款登记事宜，请与人力资源部联系。